Description
The 5-Year Active Care NBD Onsite with DMR Solution provides comprehensive support and protection for your device over a five-year period. This plan includes Next Business Day (NBD) onsite service and a DMR (Defective Media Retention) solution, ensuring that your device remains operational with minimal downtime and your data is safeguarded.
Key Features:
- 5-Year Coverage: Extends support for five years, offering long-term peace of mind and reliable service for your device.
- Active Care: Includes proactive support that addresses potential issues before they become critical, minimizing disruptions and maintaining optimal performance.
- Next Business Day (NBD) Onsite Service: Ensures that a technician will arrive at your location the next business day to resolve hardware issues, reducing downtime and getting your device back up and running quickly.
- DMR (Defective Media Retention): Allows you to retain defective media for data security and recovery, ensuring that your sensitive data remains protected even if the hardware is replaced.
Specifications:
- Coverage Duration: 5 years
- Service Type: Active Care with NBD Onsite Service
- Additional Support: DMR Solution
- Service Includes: Proactive support, Next Business Day onsite repairs, and Defective Media Retention
Benefits:
- Extended Support: Five years of comprehensive support and protection, ensuring long-term reliability and performance for your device.
- Rapid Response: Next Business Day onsite service minimizes downtime, with a technician arriving at your location promptly to address any hardware issues.
- Data Security: Defective Media Retention ensures that your data is protected and recoverable, providing peace of mind in case of hardware failure.
- Proactive Maintenance: Active Care helps prevent issues before they impact your device's performance, keeping your system running smoothly.
