Description
The 5-Year Next Business Day (NBD) Onsite Service provides prompt and efficient support for your notebook, ensuring that repairs are carried out on-site the next business day. This plan includes Defective Media Retention (DMR) and comprehensive Notebook Solution Support, offering both rapid response and secure handling of your data.
Key Features:
- 5-Year Coverage: Offers extensive protection and support for your notebook over a five-year period, ensuring reliable service and peace of mind.
- Next Business Day Onsite Service: Guarantees that a technician will arrive at your location to perform repairs on the next business day, minimizing downtime and disruption.
- Defective Media Retention (DMR): Allows you to keep defective media, such as hard drives, so your sensitive data remains secure and in your possession during repairs.
- Notebook Solution Support: Provides specialized support for all issues related to your notebook, including both hardware and software, ensuring efficient resolution of problems.
Specifications:
- Coverage Duration: 5 years
- Service Type: Next Business Day Onsite with Defective Media Retention (DMR) and Notebook Solution Support
- Repair Service: Onsite repairs performed the next business day
- Defective Media Retention: Yes, retain defective media
- Notebook Solution Support: Yes, comprehensive support for notebook issues
- Response Time: Next business day
Benefits:
- Prompt Service: Next Business Day Onsite Service ensures that any issues with your notebook are addressed quickly, reducing downtime and maintaining productivity.
- Data Security: DMR provides secure handling of defective media, allowing you to keep your sensitive data during repairs.
- Extended Protection: A five-year coverage period provides long-term support and protection for your notebook.
- Specialized Support: Notebook Solution Support offers targeted assistance for both hardware and software issues, ensuring thorough and effective problem resolution.
