Description
Extend the life and reliability of your workstation with our 1-Year Post-Warranty Active Care Next Business Day (NBD) Hardware Support. This service is designed to provide continuous protection for your workstation after the original warranty period has expired. With guaranteed next business day onsite support, this plan ensures minimal disruption to your work by addressing hardware issues promptly and efficiently.
Key Features:
- Next Business Day (NBD) Onsite Support: Receive expert technical assistance with a next business day response time for hardware repairs or replacements.
- 1-Year Post-Warranty Coverage: Extends protection beyond the original warranty, ensuring continued operational efficiency.
- Active Care Service: Proactive monitoring and support to prevent potential hardware failures and address issues swiftly.
- Comprehensive Hardware Support: Covers all essential workstation components, ensuring minimal downtime.
- Expert Technicians: Certified professionals diagnose and resolve hardware issues quickly and effectively.
Specifications:
- Duration: 1 Year (Post-Warranty)
- Response Time: Next Business Day (NBD)
- Service Availability: 9 AM to 5 PM, Monday through Friday
- Coverage: Onsite support for workstation hardware, including diagnostics, repair, and replacement.
- Service Includes: Proactive care, diagnostics, repair, and replacement of defective hardware components.
Ideal For:
- Workstation Users: Essential for users who rely on workstations for high-performance tasks and cannot afford downtime.
- IT Departments: Provides an extended safety net for workstations beyond the standard warranty.
- Businesses: Ensures continued productivity with prompt hardware support, even after the original warranty ends.
