Description
Maximize your business uptime with our 3-Year 24x7 4-Hour Response Onsite DMR Desktop Hardware Support service. This high-priority support plan ensures that your desktop systems receive immediate attention around the clock, minimizing downtime and enhancing productivity. With a 4-hour response time and the Defective Media Retention (DMR) option, you gain not only rapid service but also the security of keeping your sensitive data in-house during hardware replacements.
Key Features:
- 24x7 Availability: Get round-the-clock support, including weekends and holidays, to ensure your systems are always up and running.
- 4-Hour Onsite Response: Fast, efficient service with a 4-hour response time to resolve critical hardware issues.
- 3-Year Comprehensive Coverage: Continuous protection for your desktop systems, with proactive monitoring and prompt repairs.
- Defective Media Retention (DMR): Secure your sensitive data by retaining defective storage devices, ensuring compliance with data protection policies.
- Expert Technical Support: Certified technicians provide immediate diagnosis and resolution to maintain your operational efficiency.
Specifications:
- Duration: 3 Years
- Response Time: 4 Hours
- Service Availability: 24x7, including weekends and holidays
- Coverage: Onsite support for desktop hardware, proactive care, diagnostics, repairs, and defective media retention.
- Defective Media Retention: Retain failed media for data security and regulatory compliance.
Ideal For:
- Mission-Critical Environments: Perfect for businesses that require immediate support for high-availability systems.
- Data-Sensitive Organizations: Maintain data security and compliance by retaining defective media during hardware replacements.
- IT Departments: Provides reliable, quick-response support for desktop systems, ensuring minimal disruption to business operations.
