Description
Protect your investment with our comprehensive 3-Year Next Business Day Onsite Support, enhanced with Active Care services. This plan ensures your hardware is not only promptly repaired but also receives proactive care to prevent issues before they arise.
Key Features:
- 3 Years of Coverage: Long-term support for your hardware needs, extending over a three-year period.
- Next Business Day Onsite Service: Experienced technicians will arrive at your location the next business day to address any hardware issues, minimizing downtime.
- Active Care Services: Includes proactive monitoring and support to prevent potential issues, providing peace of mind and extending the lifespan of your hardware.
- Next Business Day Replacement: If a hardware component fails, it will be replaced by the next business day to keep your systems operational.
- Professional Technicians: Qualified professionals deliver on-site repairs and proactive care to ensure optimal performance of your equipment.
Specifications:
- Service Duration: 3 years.
- Response Time: Next business day for on-site service and hardware replacements.
- Coverage: Includes on-site repairs, next business day replacements, and proactive Active Care services.
- Exclusions: Non-hardware related issues and software support.
Ideal For:
- Businesses: Organizations requiring reliable hardware support with an emphasis on preventative maintenance.
- IT Departments: Teams seeking both reactive and proactive support to keep systems running smoothly and avoid potential problems.
- Professional Environments: Workplaces where continuous hardware functionality is crucial and proactive care is valued.
