Description
Ensure continuous performance and reliability for your desktop systems with our 3-Year Next Business Day Onsite/DMR Hardware Support. This comprehensive service offers fast, on-site assistance for hardware issues, combined with Next Business Day Replacement (DMR) to minimize downtime and keep your operations running smoothly.
Key Features:
- 3-Year Coverage: Receive extensive support for three years, providing long-term protection and maintenance for your desktop hardware.
- Next Business Day Onsite Support: Professional technicians will provide on-site repair services the next business day after reporting a hardware issue.
- Next Business Day Replacement (DMR): If a hardware component cannot be repaired, a replacement will be provided the next business day to ensure minimal disruption.
- Comprehensive Hardware Assistance: Includes repair and replacement services for desktop components to keep your systems in optimal condition.
- Qualified Technicians: Access to experienced technicians who will handle repairs and replacements promptly at your location.
Specifications:
- Service Duration: 3 years.
- Response Time: Next business day for both onsite support and replacement.
- Service Coverage: Desktop hardware repairs and replacements.
- Exclusions: Software support and offsite repairs are not included.
Ideal For:
- Businesses: Companies needing dependable hardware support to maintain operational efficiency and reduce downtime.
- IT Departments: Teams requiring quick resolution of hardware issues and efficient replacement services.
- High-Availability Environments: Work environments where rapid response and minimal hardware interruptions are crucial.
