The 4-Year Active Care Next Business Day (NBD) 1x DLE Hardware Support plan offers four years of proactive hardware support with Next Business Day service for one device under the Dedicated Laptop Environment (DLE) specification. This plan ensures that any hardware issues are addressed promptly, minimizing downtime and keeping your system operational.
Features:
- 4-Year Coverage: Comprehensive support for four years, including hardware repairs and replacement for one device specified under the DLE environment.
- Next Business Day (NBD) Service: Guarantees hardware replacement or repair within the next business day, ensuring minimal disruption and swift resolution of issues.
- Active Care: Proactive support includes preventive maintenance and fast issue resolution to maintain optimal performance and reliability of your hardware.
- Dedicated Environment Support: Specialized care for devices in a dedicated environment, ensuring tailored support for optimal functionality.
Specifications:
- Service Duration: 4 Years
- Support Type: Active Care with Next Business Day (NBD)
- Coverage: 1 Device (DLE specification)
- Service Level: Hardware repair or replacement within the next business day
Applications:
- Business Use: Ideal for organizations needing prompt and efficient hardware support for a single device in a dedicated environment, ensuring continuous operation with minimal downtime.
- Professional Environments: Perfect for professionals requiring reliable and swift hardware support to maintain productivity and avoid extended interruptions.