The 4-Year Active Care Next Business Day (NBD) Support plan provides comprehensive care and prompt hardware replacement for a single Designated Line of Equipment (DLE) over a four-year period. This plan ensures that your critical hardware receives swift attention and replacement within the next business day if needed.
Features:
- 4-Year Coverage: Offers extensive protection and support for your DLE hardware over a four-year period, ensuring long-term reliability and minimal downtime.
- Next Business Day (NBD) Service: Guarantees hardware replacement or repair within the next business day, minimizing interruptions and ensuring your equipment is quickly back in operation.
- Active Care: Provides proactive support, including diagnostic assistance, troubleshooting, and expedited service for rapid issue resolution.
- Designated Line of Equipment (DLE) Support: Specifically designed for one DLE hardware unit, offering targeted support and efficient handling of hardware issues.
Specifications:
- Service Duration: 4 Years
- Support Type: Active Care Next Business Day (NBD) Support for 1x DLE Hardware
- Coverage: NBD replacement or repair for one designated hardware unit
- Service Level: Proactive support with next business day response for hardware issues
Applications:
- Business Continuity: Ideal for businesses that depend on a single critical piece of hardware and require quick resolution to maintain operations.
- High-Priority Hardware: Suitable for users who need reliable, timely support to minimize downtime for their essential equipment.
- Long-Term Device Management: Perfect for extended protection and proactive care of key hardware assets.
