Ensure your device remains in top condition with our comprehensive 4-Year Active Care plan. This service includes Next Business Day (NBD) support, Accidental Damage Protection (ADP), Defective Media Retention (DMR), and Hardware Support (HW), offering a robust solution for your device’s maintenance and protection.
Key Features:
- 4-Year Duration: Provides four years of reliable support and coverage for your device.
- Next Business Day (NBD) Service: Guarantees prompt service with repairs or replacements completed by the next business day, minimizing downtime.
- Accidental Damage Protection (ADP): Covers repair costs for accidental damage such as spills, drops, and impacts, protecting against unexpected accidents.
- Defective Media Retention (DMR): Allows you to retain defective media for data recovery and preservation, ensuring important data is not lost.
- Hardware Support (HW): Includes comprehensive support for hardware issues, ensuring your device remains operational and performs optimally.
Specifications:
- Coverage Period: 4 years
- Service Type: Active Care
- Next Business Day (NBD): Included
- Accidental Damage Protection (ADP): Included
- Defective Media Retention (DMR): Included
- Hardware Support (HW): Included
Benefits:
- Quick Response: NBD service ensures that any issues are addressed and resolved promptly, with repairs or replacements completed by the next business day.
- Comprehensive Protection: ADP safeguards against accidental damage, while DMR ensures the recovery and retention of critical data from defective media.
- Ongoing Hardware Support: Provides essential support for hardware-related issues, keeping your device in peak condition.
- Extended Coverage: The 4-year duration offers long-term protection and peace of mind, allowing you to focus on your work without worrying about device issues.