Description
The 4-Year Active Care plan provides robust protection and support for your device, combining Next Business Day (NBD) onsite repairs, Accidental Damage Protection (ADP), and specialized Solution Support. This plan ensures that your device is covered for hardware issues, accidental damage, and complex technical problems over a four-year period.
Key Features:
- 4-Year Coverage: Comprehensive support and protection for your device over a four-year period, offering extended reliability and peace of mind.
- Next Business Day (NBD) Onsite Support: Guarantees that a technician will arrive at your location to perform repairs on the next business day, minimizing downtime and ensuring prompt service.
- Accidental Damage Protection (ADP): Covers repairs for accidental damage such as spills, drops, and other unforeseen incidents, providing additional financial protection.
- Solution Support: Provides expert assistance for complex issues, including troubleshooting and support for both hardware and software challenges.
Specifications:
- Coverage Duration: 4 years
- Service Type: Active Care with NBD Onsite Support, ADP, and Solution Support
- Repair Service: Onsite repairs performed on the next business day
- Accidental Damage Protection: Yes, includes coverage for accidental damage
- Solution Support: Includes technical support for complex issues
Benefits:
- Timely Repairs: NBD onsite support ensures that repairs are conducted quickly, with technicians arriving at your location within one business day.
- Comprehensive Protection: Enjoy peace of mind with extended coverage that includes accidental damage protection and specialized solution support.
- Extended Coverage: Four years of support and protection help mitigate the risk of unexpected repair costs and provide long-term reliability.
- Expert Assistance: Solution Support offers expert help for more intricate problems, addressing both hardware and software issues effectively.
