Description
Ensure your desktop computers remain in top condition with our 4-Year Next Business Day Onsite/DMR Desktop Support. This plan offers quick, reliable support to address hardware issues and minimize downtime, ensuring your business operations continue without interruption.
Key Features:
- Coverage: 4 years of Next Business Day Onsite Support for desktop computers.
- Service Level: Next Business Day Response (NBD) ensures technicians arrive at your location the next business day after a support request.
- DMR (Defective Media Retention): Retain defective hard drives and other media for secure data handling and compliance.
- Comprehensive Support: Includes hardware diagnostics, repairs, and component replacements to resolve issues efficiently.
- Support Includes: Hardware troubleshooting, parts replacement, and on-site service.
Specifications:
- Service Type: Next Business Day Onsite Support with Defective Media Retention (DMR) for desktop computers.
- Duration: 4 years
- Response Time: Technicians dispatched to your location the next business day after reporting an issue.
- Media Retention: Option to retain defective media for data security and compliance.
- Support Includes: Onsite repairs, hardware diagnostics, and replacement of defective components.
Ideal For:
- Businesses: Organizations requiring rapid support for their desktop computers to ensure minimal disruption and efficient operation.
- IT Departments: Teams needing reliable and timely onsite support to maintain desktop performance and address hardware failures.
- Companies looking for a comprehensive support plan that includes data retention for added security.
