The 4y Premium Onsite 1x DLE NB service package offers a high-level support solution for your equipment over a 4-year period. This premium service includes On-Site Support (ONS), one-time Device Loan Equipment (DLE), and Next Business Day (NBD) response, ensuring prompt and effective care with minimal disruption to your operations.
Features:
- On-Site Support (ONS): Provides direct, on-location service to address issues immediately, avoiding the need to send equipment away and reducing downtime.
- One-Time Device Loan Equipment (DLE): Includes a one-time provision of loaner equipment to maintain operations while your original device is repaired or serviced.
- Next Business Day (NBD) Response: Ensures that service requests are resolved by the next business day, offering quick turnaround and minimal interruption to your business activities.
Specifications:
- Service Duration: 4 years
- Service Type: Premium support package
- Service Location: On-Site (ONS)
- Device Loan Equipment: One-time (DLE)
- Support Response: Next Business Day (NBD)
Applications:
- Business Continuity: Ideal for businesses that require immediate, on-site support and a one-time loaner device to maintain operations during equipment repairs or servicing.
- Enhanced Equipment Management: Perfect for environments where timely support and temporary equipment solutions are crucial for minimizing disruptions.
- Premium Service Needs: Suitable for clients looking for high-quality, reliable care with a focus on swift service and minimal downtime.
