The 4y PUR/DMR/ADP NB Sol Supp service package provides a comprehensive support solution for your equipment over a 4-year period. This package includes Purge Support (PUR), Device Management and Replacement (DMR), Advanced Replacement (ADP), Next Business Day (NB) response, and Solution Support (Sol Supp), ensuring thorough care and rapid issue resolution with tailored support.
Features:
- Purge Support (PUR): Provides in-depth system refresh and support to address underlying issues and maintain optimal performance.
- Device Management and Replacement (DMR): Includes proactive management and structured replacement of devices to ensure reliable and continuous operation.
- Advanced Replacement (ADP): Offers advanced replacement of equipment to keep your operations running smoothly while the original device is repaired or replaced.
- Next Business Day (NB) Response: Guarantees that service requests are addressed and resolved by the next business day, minimizing downtime and ensuring quick recovery.
- Solution Support (Sol Supp): Delivers tailored support solutions to address specific needs and challenges, ensuring effective resolution and optimal performance.
Specifications:
- Service Duration: 4 years
- Service Type: Comprehensive support package
- Support Components: Purge Support (PUR), Device Management and Replacement (DMR), Advanced Replacement (ADP)
- Support Response: Next Business Day (NB)
- Support Type: Solution Support (Sol Supp)
Applications:
- Business Continuity: Ideal for businesses requiring extensive support, proactive maintenance, and rapid replacement solutions to maintain smooth operations and minimize downtime.
- Enhanced Device Management: Perfect for environments where effective device management, advanced replacement, and quick response are essential for operational efficiency.
- Tailored Solutions: Suitable for clients seeking premium support with customized solutions to meet specific equipment needs and challenges.
