Description
Ensure your desktop hardware remains in optimal condition with our 5-Year 9x5 4-Hour Response Onsite Device Management and Repair (DMR) service. This support package offers extended coverage with a dedicated 9x5 support window and a guaranteed onsite response within four hours during business hours.
Key Features:
- Five Years of Coverage: Receive comprehensive onsite support for desktop hardware over a five-year period, ensuring long-term protection and performance.
- 9x5 Support Hours: Access support from 9 AM to 5 PM, Monday through Friday, providing reliable assistance during standard business hours.
- 4-Hour Response Time: Guaranteed onsite response within four hours of your support request, ensuring prompt resolution of hardware issues and minimal disruption.
- Device Management and Repair (DMR): Full-service management and repair for desktop hardware, including troubleshooting, maintenance, and repairs to keep your systems functioning efficiently.
- Priority Service: Enjoy prioritized handling of support requests, ensuring that your hardware issues are resolved swiftly and effectively.
Specifications:
- Duration: 5 Years
- Support Hours: 9 AM to 5 PM, Monday through Friday (excluding public holidays)
- Response Time: 4 hours onsite response
- Service Includes: Onsite device management and repair for desktop hardware
- Support Coverage: [Specify regions or areas covered if available]
Ideal For:
- Business Environments: Ideal for organizations that require reliable support during business hours for their desktop hardware to maintain productivity.
- Operational Efficiency: Suitable for businesses that need quick resolution of hardware issues during standard work hours to minimize downtime.
- Long-Term IT Management: Perfect for companies seeking extended support with guaranteed fast response times for desktop hardware.
