Description
The 5-Year Active Care Plan provides comprehensive support and protection for your IT hardware with Next Business Day (NBD) Service, exclusive Device Limited Edition (DLE) benefits, and dedicated Hardware Support. This plan is ideal for businesses and professionals who require reliable, high-quality care for their key IT equipment, ensuring quick resolution of issues and extended protection.
Features:
- Active Care: Offers proactive and reactive support for your hardware, addressing issues before they impact your operations and providing timely solutions when problems arise.
- Next Business Day (NBD) Support: Guarantees that repairs and support are provided within the next business day, minimizing downtime and ensuring swift resolution of issues.
- Device Limited Edition (DLE): Includes exclusive benefits and enhanced support for one high-value device, ensuring it receives top-tier care and attention.
- Hardware Support: Comprehensive coverage for your hardware, including repairs, parts replacement, and technical assistance to keep your equipment running smoothly.
- 5-Year Coverage: Long-term protection and support, offering reliability and peace of mind over an extended period.
Benefits:
- Proactive and Reactive Support: Active Care ensures that your hardware is monitored and maintained proactively, with prompt support available when needed.
- Fast Repairs: NBD Support provides rapid repair services, reducing downtime and keeping your operations efficient.
- Exclusive Device Benefits: The Device Limited Edition (DLE) feature offers specialized attention and care for one of your most important devices.
- Comprehensive Hardware Coverage: Full support for hardware issues, including parts replacement and technical assistance, ensuring your equipment remains in optimal condition.
- Extended Protection: Five years of dedicated care, providing long-term reliability and peace of mind.
