Description
The 5-Year Active Care plan offers extensive support for your device, featuring Next Business Day (NBD) service and Device Level Enhanced (DLE) Hardware Support (HW S). This plan ensures prompt repairs and advanced hardware support, providing reliable service and minimal downtime over a five-year period.
Key Features:
- 5-Year Coverage: Comprehensive support for five years, ensuring long-term protection and reliable service for your device.
- Active Care Service: Provides proactive support and fast response to hardware issues, ensuring optimal performance and quick resolution of problems.
- Next Business Day (NBD) Service: Guarantees that repairs are completed and your device is returned within the next business day, reducing downtime and maintaining productivity.
- Device Level Enhanced (DLE): Includes advanced support features for hardware issues, offering priority service and specialized repair options.
- Hardware Support (HW S): Focuses on hardware-related issues, providing in-depth support and repair services to address and resolve device malfunctions.
Specifications:
- Coverage Duration: 5 years
- Service Type: Active Care with Next Business Day (NBD) and 1x DLE Hardware Support (HW S)
- Repair Turnaround: Next Business Day service
- Device Level Enhanced (DLE): Yes, includes advanced support and priority service
- Hardware Support: Yes, specialized hardware support and repair
Benefits:
- Rapid Repairs: Next Business Day service ensures quick turnaround for repairs, minimizing disruption and keeping your device in optimal working condition.
- Enhanced Hardware Support: DLE provides advanced repair options and priority service for hardware issues, ensuring effective and efficient resolution.
- Proactive Care: Active Care includes proactive support to address potential issues before they affect device performance, maintaining long-term reliability.
- Extended Protection: Five years of coverage offers extensive protection and dependable service, ensuring peace of mind for the duration of the plan.
