Description
The 5-Year Active Care plan offers comprehensive support for your device with a focus on fast response and essential hardware coverage. This plan includes Next Business Day (NBD) service and a one-time Device Loaner Exchange (DLE) to ensure that your operations remain uninterrupted.
Key Features:
- 5-Year Coverage: Provides extensive protection and support for your device over a five-year period.
- Active Care Service: Includes proactive support and maintenance to keep your device running optimally.
- Next Business Day (NBD) Service: Guarantees that service requests will be addressed by the next business day, ensuring quick resolution of issues.
- 1x Device Loaner Exchange (DLE): Offers a one-time loaner device to use while your device is being repaired or replaced, reducing downtime.
Specifications:
- Coverage Duration: 5 years
- Service Type: Active Care
- Additional Support: 1x Device Loaner Exchange (DLE)
- Service Response Time: Next Business Day (NBD)
- Includes: Hardware support, loaner device, and rapid response service
Benefits:
- Extended Protection: Five years of Active Care provides long-term support for your device.
- Proactive Maintenance: Regular maintenance and support to prevent issues and ensure optimal performance.
- Loaner Device: The one-time Device Loaner Exchange ensures you have a temporary replacement while yours is serviced.
- Fast Response: Next Business Day service ensures that any issues are addressed quickly, minimizing operational disruptions.
