The 5-Year Active Care Next Business Day (NBD) Service with Defective Media Retention (DLE) provides comprehensive, proactive support for one device over a five-year period. This plan ensures rapid response and repair services, with the added benefit of retaining defective media for data security and compliance.
Features:
- 5-Year Coverage: Delivers extended support and maintenance for one device, ensuring long-term reliability and performance.
- Next Business Day (NBD) Service: Guarantees that any necessary repairs or replacements are completed by the next business day, minimizing downtime and ensuring prompt service.
- Defective Media Retention (DLE): Allows you to keep defective storage media, enhancing data security and ensuring compliance with data protection regulations.
- Active Care: Includes proactive support to address potential issues before they impact operations, offering a high level of care and responsiveness.
Specifications:
- Service Duration: 5 Years
- Support Type: Active Care with Next Business Day Service and Defective Media Retention
- Coverage: NBD repair and replacement service, defective media retention, and proactive support for one device
- Service Level: High-priority, rapid response with data protection
Applications:
- Critical Business Environments: Ideal for businesses that need fast, reliable repair services with minimal disruption and secure data handling.
- Frequent Users: Suitable for individuals or organizations that require swift resolution of issues and protection of sensitive data.
- Data-Sensitive Operations: Perfect for environments where data security and compliance are critical, and rapid service is essential.
