Description
The 5-Year Active Care Service Plan is designed to deliver proactive and responsive support for your critical IT assets. This plan combines Next Business Day (NBD) Onsite Service, Advanced Data Protection (ADP), Defective Media Retention (DMR), and comprehensive hardware support. Perfect for businesses that demand reliability, security, and swift service, this plan ensures that your devices remain operational with minimal downtime, while safeguarding your data and maintaining compliance with data retention policies.
Features:
- Next Business Day (NBD) Onsite Service: Quick, efficient repairs at your location within one business day to minimize operational disruptions.
- Advanced Data Protection (ADP): Protects your data from accidental damage, offering enhanced backup and recovery options.
- Defective Media Retention (DMR): Retain control over defective storage devices to protect sensitive data and comply with security policies.
- Comprehensive Hardware Support: Ensures your devices are covered for repairs and replacements, maintaining optimal performance and longevity.
- 5-Year Active Care Coverage: Long-term, proactive support and protection for your hardware, data, and operational needs.
Benefits:
- Rapid Response: NBD Onsite service guarantees timely repairs, minimizing downtime and ensuring business continuity.
- Data Security: ADP ensures that your data is protected against loss or damage, offering peace of mind in critical situations.
- Data Retention Compliance: DMR allows you to keep defective drives, ensuring sensitive information remains under your control.
- Long-Term Device Reliability: Five years of hardware support, ensuring that your devices are always in top condition.
- Proactive Care: Active Care focuses on preventing issues before they arise, ensuring smoother operations and less disruption.
