Description
The 5-Year Active Care plan provides comprehensive coverage for your device with Next Business Day (NBD) repair service, Accidental Damage Protection (ADP), Defective Media Retention (DMR), and Hardware Support. This plan ensures that your device is protected against accidental damage, retains important data, and receives prompt hardware repairs, offering peace of mind and reliability over five years.
Key Features:
- 5-Year Coverage: Extensive support for five years, ensuring long-term protection and service.
- Next Business Day (NBD) Onsite Repair: Fast repair service by certified technicians at your location, typically within the next business day, minimizing downtime and ensuring your device is quickly restored to optimal performance.
- Accidental Damage Protection (ADP): Covers repairs for accidental drops, spills, and other damage, helping to manage repair costs and keep your device functioning properly.
- Defective Media Retention (DMR): Allows you to retain defective storage media, ensuring that your valuable data is preserved and accessible.
- Hardware Support: Comprehensive support for hardware issues, addressing any problems with your device to maintain its performance and reliability.
Specifications:
- Coverage Duration: 5 years
- Service Type: Active Care with NBD Onsite, ADP, DMR, and Hardware Support
- Repair Process: Onsite repairs by certified technicians, typically within the next business day
- Accidental Damage Coverage: Yes, includes ADP
- Data Security: DMR allows retention of defective storage media
- Hardware Support: Comprehensive support for hardware issues
Benefits:
- Quick Onsite Repairs: Benefit from Next Business Day onsite repair service, reducing downtime and minimizing disruption to your work or activities.
- Comprehensive Damage Coverage: ADP provides protection against accidental damage, helping to reduce unexpected repair costs.
- Data Retention: With DMR, you can retain defective storage media, ensuring your important data remains secure and recoverable.
- Reliable Hardware Support: Receive prompt and effective support for hardware issues, maintaining your device’s performance and reliability.
