Description
The 5-Year Active Care service plan offers robust protection and support for your hardware, combining Next Business Day (NBD) repair service with Accidental Damage Protection (ADP) and Defective Media Retention (DMR). This comprehensive plan ensures that your hardware is covered for a wide range of issues and provides efficient, on-site repair solutions.
Key Features:
- 5-Year Coverage: Provides extensive support for five years, ensuring long-term protection and peace of mind for your hardware.
- Active Care Support: Includes Next Business Day (NBD) Onsite repairs, offering timely, professional assistance to address hardware issues.
- Accidental Damage Protection (ADP): Covers repair or replacement costs for accidental damages, such as spills, drops, and impacts, protecting you from unforeseen repair expenses.
- Defective Media Retention (DMR): Allows you to keep defective media drives, ensuring that any sensitive or proprietary data on the drive remains secure and intact.
- Hardware Coverage: Designed to support a range of hardware types, ensuring specialized care and repair for your specific needs.
Specifications:
- Coverage Duration: 5 years
- Service Type: Active Care with Next Business Day Onsite support, Accidental Damage Protection, and Defective Media Retention
- Accidental Damage Protection (ADP): Yes, covers accidental damage to hardware
- Defective Media Retention (DMR): Yes, allows retention of defective media drives
- Next Business Day Onsite Support: Yes, includes next business day onsite repair service
- Hardware Type: Covers various hardware models and configurations
Benefits:
- Extended Support: Comprehensive five-year support plan offering advanced protection and service features.
- Rapid Onsite Repairs: Next Business Day (NBD) Onsite service ensures that a technician arrives at your location the next business day, minimizing downtime and disruption.
- Accidental Damage Coverage: ADP provides financial protection against accidental damage, covering repair or replacement costs that arise from accidents.
- Data Security: DMR allows you to keep defective media drives, safeguarding sensitive data from loss or unauthorized access.
- Flexible Hardware Coverage: Tailored to support a wide range of hardware types, ensuring that your specific needs are met with specialized care.
