The 5-Year Active Care NBD with Accidental Damage Protection (ADP), Defective Media Retention (DMR), and Hardware Support offers a comprehensive support plan for your hardware over a five-year period. This plan ensures that you receive next business day service for hardware issues, coverage for accidental damage, and secure handling of defective media, providing complete peace of mind.
Features:
- 5-Year Coverage: Extended support and protection for your hardware, ensuring consistent care and maintenance over five years.
- Next Business Day (NBD) Service: Guarantees that hardware issues will be addressed with onsite repairs or parts replacement the next business day, minimizing downtime and disruption.
- Accidental Damage Protection (ADP): Covers repairs or replacements resulting from accidental damage such as spills, drops, or impacts, protecting against unforeseen incidents.
- Defective Media Retention (DMR): Allows for the retention of defective storage media, ensuring secure handling of sensitive data and compliance with data protection regulations.
- Comprehensive Hardware Support: Includes technical support for hardware issues, troubleshooting, and repairs, ensuring your device operates efficiently.
Specifications:
- Service Duration: 5 Years
- Support Type: Active Care with Next Business Day Service, Accidental Damage Protection, Defective Media Retention, and Hardware Support
- Coverage: Onsite repairs, accidental damage protection, defective media retention, and comprehensive hardware support for one device
- Service Level: High-priority service with next business day response for hardware issues
Applications:
- Business Environments: Ideal for businesses requiring prompt hardware repairs, accidental damage coverage, and secure handling of defective media to ensure smooth operations.
- Data-Sensitive Operations: Suitable for users who need secure data management along with reliable hardware support and protection.
- High-Usage Scenarios: Perfect for environments where immediate repair response, protection against accidental damage, and secure data handling are crucial.
