The 5-Year Active Care service plan provides comprehensive support for your devices with Next Business Day (NBD) response, Accidental Damage Protection (ADP), Damage Mitigation and Repair (DMR), and Travel Support (TRV). This premium service ensures that your equipment is protected against accidents, efficiently repaired, and supported wherever you are, offering peace of mind for both personal and professional use.
Features:
- 5-Year Coverage: Provides extensive protection and support for a full five years, extending the lifespan and reliability of your equipment.
- Next Business Day Onsite Service (NBD): Guarantees a technician will be dispatched to your location the next business day for repairs, minimizing downtime and ensuring swift resolution of issues.
- Accidental Damage Protection (ADP): Covers repair or replacement costs due to accidental damage such as drops, spills, or impacts, offering added protection and peace of mind.
- Damage Mitigation and Repair (DMR): Includes specialized support for damage management and repair, ensuring your device is restored to optimal condition efficiently.
- Travel Support (TRV): Provides coverage and support for devices used during travel, ensuring assistance is available no matter where you are.
Specifications:
- Service Duration: 5 Years
- Support Type: Active Care with NBD, ADP, DMR, and TRV
- Coverage: Onsite repairs, accidental damage protection, damage mitigation, and travel support
- Service Level: High-priority service with next business day response, comprehensive accidental damage coverage, and support for travel-related issues
Applications:
- Business Use: Ideal for businesses requiring reliable, high-priority support for their equipment, including those used in various locations or during travel.
- Frequent Travelers: Perfect for users who need their devices covered while traveling, ensuring access to support and repairs no matter where they are.
- High-Value Equipment: Suitable for high-value devices where comprehensive protection, quick repairs, and travel support are essential.
