The 5y Active Care NBD ADP DMR TRV is an extended service plan designed to provide comprehensive support and maintenance for your equipment over a 5-year period. This service package includes Next Business Day (NBD) support, Advanced Replacement (ADP), Damage Management and Repairs (DMR), and Travel Coverage (TRV), ensuring you receive prompt and effective care.
Features:
- Next Business Day (NBD) Support: Guarantees that any service requests are addressed and resolved by the next business day, reducing downtime and ensuring your operations remain uninterrupted.
- Advanced Replacement (ADP): Offers replacement equipment ahead of repairs or replacement of your original equipment, ensuring continued productivity without delays.
- Damage Management and Repairs (DMR): Includes comprehensive repair services for any damage, providing thorough management and resolution to keep your equipment functioning optimally.
- Travel Coverage (TRV): Provides support for travel-related issues, covering you regardless of your location and ensuring access to assistance whenever you need it.
Specifications:
- Service Duration: 5 years
- Support Level: Next Business Day (NBD)
- Replacement Policy: Advanced Replacement (ADP)
- Repair Services: Damage Management and Repairs (DMR)
- Coverage: Travel Coverage (TRV)
Applications:
- Long-Term Business Continuity: Ideal for businesses that require ongoing, reliable support and maintenance for critical equipment over an extended period.
- Enhanced Equipment Management: Perfect for situations where timely replacement and repair of equipment are crucial for maintaining productivity and minimizing disruptions.
- Frequent Travelers: Suitable for professionals who travel often and need assurance of support and replacement services wherever they are.
