The 5Y NBD Onsite/ADP/Active Care service package offers a comprehensive support solution for your equipment over a 5-year period. This premium package includes Next Business Day (NBD) response, On-Site Service, Advanced Replacement (ADP), and Active Care, ensuring prompt, effective, and proactive maintenance with minimal disruption.
Features:
- Next Business Day (NBD) Support: Ensures that any service requests are addressed and resolved by the next business day, reducing downtime and ensuring quick recovery.
- On-Site Service: Provides direct, on-location support for immediate resolution of issues, eliminating the need to send equipment away and minimizing operational disruptions.
- Advanced Replacement (ADP): Offers advanced replacement of equipment, so you can continue operations seamlessly while your original device is being repaired or replaced.
- Active Care: Includes proactive maintenance and support, focusing on preventing issues before they arise and ensuring optimal performance throughout the service period.
Specifications:
- Service Duration: 5 years
- Service Type: Comprehensive support package
- Support Response: Next Business Day (NBD)
- Service Location: On-Site
- Replacement Policy: Advanced Replacement (ADP)
- Care Type: Active Care
Applications:
- Business Continuity: Ideal for businesses that require rapid, on-site support, advanced replacement, and proactive maintenance to keep operations running smoothly.
- Enhanced Equipment Management: Perfect for environments where immediate response, preventive care, and temporary equipment solutions are crucial for maintaining productivity.
- Premium Service Needs: Suitable for clients seeking a high level of support and care for their equipment over an extended period.
