5y onsite Care DMR MWS Sol Sup

The 5-Year Onsite Care plan provides comprehensive support for your managed workstation, featuring Defective Media Retention (DMR) and Solution Support. This plan ensures that your device receives prompt onsite service, secure handling of defective media, and specialized support for both hardware and software issues.

Key Features:

• 5-Year Coverage: Extensive support and protection for your managed workstation over five years, offering peace of mind and long-term reliability.
• Onsite Service: Professional technicians provide repair services at your location, minimizing downtime and avoiding the need for device transportation.
• Defective Media Retention (DMR): Allows you to keep defective media, such as hard drives, ensuring the security of your sensitive data during repairs.
• Managed Workstation Support (MWS): Specialized support tailored to managed workstations, ensuring optimal performance and efficient resolution of issues.
• Solution Support: Comprehensive support for both hardware and software problems, ensuring that all aspects of your workstation are addressed effectively.

Specifications:

• Coverage Duration: 5 years
• Service Type: Onsite Care with Defective Media Retention (DMR) and Managed Workstation Support (MWS)
• Repair Service: Onsite repairs performed at your location
• Defective Media Retention: Yes, retain defective media
• Managed Workstation Support: Yes, specialized support for managed workstations
• Support Type: Solution Support for hardware and software issues

Benefits:

• Extended Coverage: Provides long-term protection and support for your managed workstation, ensuring reliable service over a five-year period.
• Convenient Onsite Repairs: Eliminates the need to transport your workstation by offering repairs directly at your location, reducing disruption.
• Data Security: DMR ensures that defective media is retained, safeguarding sensitive information throughout the repair process.
• Specialized Support: MWS and Solution Support offer tailored assistance for managed workstations, addressing both technical and operational issues efficiently.