Description
The 5-Year Premium+ Onsite Support plan offers extensive protection and high-level service for your device, combining premium onsite repair support with comprehensive Accidental Damage Protection (ADP), Defective Media Retention (DMR), and specialized Solution Support. This all-inclusive plan ensures your device is covered for a wide range of issues, providing exceptional service and protection.
Key Features:
- 5-Year Coverage: Provides extensive support and protection for five years, ensuring long-term reliability and peace of mind.
- Premium+ Onsite Support: Includes premium onsite service where technicians come to your location to perform repairs, minimizing downtime and inconvenience.
- Accidental Damage Protection (ADP): Covers repairs for accidental damage such as spills, drops, and other unforeseen accidents, offering financial protection and peace of mind.
- Defective Media Retention (DMR): Allows you to retain defective media like hard drives, safeguarding your data and allowing for secure data retrieval during repairs.
- Solution Support: Offers specialized support for complex solutions and configurations, ensuring that both hardware and software issues are addressed comprehensively.
Specifications:
- Coverage Duration: 5 years
- Service Type: Premium+ Onsite Support with ADP, DMR, and Solution Support
- Repair Service: Onsite repairs performed at your location
- Accidental Damage Protection: Yes, covers accidental damage
- Defective Media Retention: Yes, retain defective media
- Solution Support: Yes, includes specialized support for complex solutions
Benefits:
- Comprehensive Coverage: Enjoy the peace of mind that comes with ADP for accidental damage, DMR for data security, and specialized Solution Support for complex needs.
- Convenience: Onsite service minimizes disruption, with technicians coming directly to you for repairs and support.
- Extended Protection: Five years of premium support reduces the risk of unexpected repair costs and ensures long-term device protection.
- Specialized Support: Solution Support provides expert assistance for more complex issues, ensuring both hardware and software challenges are effectively managed.
