The 5-Year Premium Onsite Service with Defective Media Retention (DMR) for MWS provides top-tier support for your Managed Workstation Solutions (MWS) over a five-year period. This premium service ensures rapid onsite repairs, secure data handling, and comprehensive support to keep your workstation operational and secure.
Features:
- 5-Year Coverage: Extensive protection for your MWS over five years, offering long-term reliability and support.
- Premium Onsite Service: Includes next business day onsite repair or replacement of hardware issues, ensuring minimal downtime and quick resolution.
- Defective Media Retention (DMR): Allows you to retain defective storage media, providing secure handling of sensitive data and compliance with data protection standards.
- Comprehensive Support: Covers a wide range of hardware issues, with professional technicians providing prompt and efficient service directly at your location.
Specifications:
- Service Duration: 5 Years
- Support Type: Premium Onsite Service with Defective Media Retention
- Coverage: Onsite repairs and defective media retention for MWS
- Service Level: High-priority onsite support with secure data management
Applications:
- Enterprise Environments: Ideal for businesses requiring quick, onsite support and secure data handling for critical workstations.
- Data-Sensitive Operations: Suitable for users who need to ensure the protection and compliance of sensitive data along with rapid hardware repairs.
- High-Availability Needs: Perfect for operations that depend on continuous workstation functionality and require reliable, immediate support.